---
title: "Assigning Principal Access"
slug: "assign-principal-access"
updated: 2025-05-23T22:18:30Z
published: 2025-05-23T22:18:30Z
canonical: "support.eduphoria.net/assign-principal-access"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.eduphoria.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Assigning Principal Access

## **Assigning Roles and Rights to a Principal**

Principals are given their access role in the **System Management** settings. Department technician and manager roles and rights are set inside the **Helpdesk** application settings.

1. Go to **System Management**
2. Click **Manage Users**.
3. Select a user.
4. Click on **Roles** tab.
5. Select **Principal** role.
6. Click **Save**.

**Principal Role in System Management**

![HDMan101.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman101.png)

**Default rights for Principal role**

![HDMan102.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman102.png)

## **Assigning a Principal or Manager to a School**

If you are implementing a ticket workflow requiring principal or manager approval, you can select the school principal in **System Management**.

- Go to **System Management**.
- Click **Manage Schools**
- Select a school from the **Schools** list.
- Select a user to assign as the principal or manager in the **Principal/Manager** drop-down menu.
- Click **Save.**

> [!NOTE]
> **Note:** Only schools can be setup to use principals as approvers for campus requests in a workflow in Helpdesk. Departments do not have the ability to associate a set Principal/Manager in a workflow for approving building/department requests.

![HDMan103.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman103.png)

For more information about this setting, see [Add & Configure Request Types](/v1/docs/add-configure-request-types). You can set the system to require campus approval in the **Security** tab for **Request Types**.

![HDMan105.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman105.png)