---
title: "Survey Questions"
slug: "create-and-modify-surveys"
updated: 2025-04-16T13:46:28Z
published: 2025-04-16T13:46:28Z
canonical: "support.eduphoria.net/create-and-modify-surveys"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.eduphoria.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Survey Questions

The **Survey Questions** section of the **Manage**tab allows you to construct surveys that requestors can take after their ticket is completed by the technician. These can be simple surveys, such as “How satisfied are you with the solution provided?” or more complex, multi-question surveys that go into detail about the specific type of service.

For example, you might want a different survey for technology requests than for maintenance requests. You can create the two surveys in**Survey Questions**and then link them to the appropriate request type in [**Configure Request Types**](/v1/docs/add-configure-request-types).

All survey questions are rated on a scale from 1 to 5, with 1 being the lowest rating and 5 being the highest.

## **Creating a Survey**

1. Click on **Survey Questions**.
2. Click **Add Survey**.
3. Enter a question in the text box and select **Add**.
4. Continue adding questions until the survey is complete.
5. Select **Save**. Saving a survey locks it to prevent any changes while the survey is in use.

![HDMan60.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman60.png)

![HDMan61.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman61.png)

## **Attaching a Survey to a Department**

1. Click on **Edit Departments** and select the department from the **Departments** list.
2. Select the **Workflow** tab.
3. From the **Default Survey** drop-down, select the survey to attach to the department and set the options for the survey.
4. Make any additional changes as needed and then select **Save**.

For more information, see [Edit Departments](/v1/docs/create-modify-departments).

![HDMan66.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman66.png)

## **Attaching a Survey to a Request Type**

1. Click on **Configure Request Types** and select a request type from the **Request Types**list.
2. Select the **General**tab.
3. From the **Survey** drop-down, select the survey to use for the request type.
4. Make any additional changes as needed and then select **Save**.

For more information, see [Configure Request Types](/v1/docs/add-configure-request-types).

![HDMan67.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman67.png)