---
title: "Manage Outside Techs"
slug: "create-outside-technician-accounts"
updated: 2025-05-23T22:10:24Z
published: 2025-05-23T22:10:24Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.eduphoria.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Outside Techs

You can add outside technicians to assign tickets to vendors or record work provided by someone who works outside of the district.

## Adding an Outside Technician

Select the **Manage Outside Techs** option on the **Manage** tab and then click **Add a New Technician**.

![HDMan19.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman19.png)

The wizard on the right walks you through setup for this outside technician.

- Enter their first name, last name, and a contact email address.
- Set the password for this user's account.

Once the outside technician is created, click on their name from the list of technicians to edit their **Roles**and **Rights**. Click on **Edit User Information** to view and share login information to your outside technicians.

> [!NOTE]
> **Note:** If your Helpdesk is hosted on a schoolobjects.com server, then your guests must login using "Guest:" before their email address.

![HDMan20.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman20.png)

![HDMan21.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/hdman21.png)