---
title: "Impersonating Users Across Eduphoria Applications"
slug: "impersonating-users-across-eduphoria-applications"
updated: 2025-11-18T17:08:35Z
published: 2025-11-18T17:08:35Z
canonical: "support.eduphoria.net/impersonating-users-across-eduphoria-applications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.eduphoria.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Impersonating Users Across Eduphoria Applications

You can impersonate users to troubleshoot issues on all Eduphoria applications. To impersonate a user for support purposes, follow the steps listed in this article.

Only users with the **Impersonate Users** right granted in **Management** can impersonate other users in Eduphoria.

If your district has users who can assist in troubleshooting but are not classroom teachers, assign that user the **Campus Administrator** role in **Management**.

![campus_administrator_role.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/360095573174.png)

Learn more about [roles and rights](/v1/docs/setting-user-roles-and-rights) or [impersonating students](/v1/docs/impersonating-students-for-aware-online-testing) to troubleshoot online testing support.

> [!NOTE]
> **Note:** While impersonating a user in Eduphoria, the **Management** application and the **Impersonate** button become inaccessible. You cannot perform management actions as another user.

## Quick Guide

1. Go to the **Applications** home page.
2. Select **Impersonate**.
3. Type or paste the user's **email address** or **Student ID** into the text field.
4. Select the **Impersonate** button.

## Illustrated Guide

**Step 1:** Go to the **Applications** home page.

**Step 2:** Select **Impersonate**.

> [!NOTE]
> **Note:** If you do not see the **Impersonate** button on the **Applications** home page, check that the following statements are true:
> 
> - You have the **Impersonate Users** right.
> - You are not currently impersonating another user. You must log out of any impersonations before impersonating another user.

![impersonate.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/25627317353111.png)

**Step 3:** Type or paste the user's **email address** or **Student ID** into the text field.

**Step 4:** Select the **Impersonate** button.

Hitting Enter or Return on your keyboard will not submit the name for impersonation.

To end impersonation, log out as that user.

![username and impersonate button.png](https://cdn.us.document360.io/d6ce927e-20b2-40ab-af8d-ea0afbbc28f7/Images/Documentation/25627317358103.png)