---
title: "Impersonation Updates and User Roles in Eduphoria"
slug: "improvements-to-impersonate-feature"
description: "Discover the latest updates on impersonation in Eduphoria, focusing on user roles, management access, and test proctoring functionalities."
updated: 2025-11-18T22:14:41Z
published: 2025-11-18T22:14:41Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.eduphoria.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Improvements to Impersonate Feature: November 18, 2025

The Impersonate feature in Eduphoria allows users with the **Impersonate Users** right to log in as another user for the purpose of troubleshooting. For example, a school or district’s technical support specialist who has been assigned this right can see issues in another user’s account from that user’s point of view.

To improve the security and function of this feature, the following restrictions have been put in place:

- You cannot access **Management** while impersonating another user. If you are impersonating someone, the **Management**application becomes unavailable on the **Applications** home page and in the **Switch Applications** menu. To access **Management**, log out of the impersonated account.
- You cannot access **Impersonate** while impersonating another user. If you are impersonating someone, the **Impersonate**button becomes unavailable on the **Applications** home page. This policy aims to prevent confusion and ensure clear management of user roles. Log out of the account you are currently impersonating to regain access to this feature.

These updates enhance security and simplify user management. To learn more about impersonating users, see [Impersonating Users Across Eduphoria Applications](/v1/docs/impersonating-users-across-eduphoria-applications).