Issue: Widespread reports of issues within Aware Online Testing.
Event start time: February 7, 2023 10:00am CST
Event end time: February 7, 2023 12:00pm CST
Summary of most recent events:
As the result of a software release, users experienced degraded performance within Aware Online Testing. Once identified, the release was rolled back. Performance was monitored throughout the day.
Immediate next steps for Eduphoria
Over the next 48-72 hours:
- More extensive load testing will be conducted within test environments related to the impacted code
- Online Testing functionality will be under continued monitoring
- Review of thresholds for automated monitoring and customer communication