--- title: "Software Status Page" slug: "software-status-page" updated: 2026-10-28T21:41:14Z published: 2026-10-28T21:41:14Z canonical: "support.eduphoria.net/software-status-page" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.eduphoria.net/llms.txt > Use this file to discover all available pages before exploring further. # Software Status Page Eduphoria Support will operate on a modified schedule from 11/23/2026 through 11/27/2026. Please review our [Holiday Hours of Operation](/v1/docs/support-hours-of-operation-general#2026-holiday-hours) for more information. ## Performance Reports #### Aware **10/28/2026:** ⚠️ AI scoring is currently **unavailable**. Students can continue testing normally. Please check back here for ongoing status and service restoration updates. - **4:15PM CT:** **RESOLVED** **- AI Scoring is now available.** ## Application News ### Eduphoria Platform Unaffected by Recent PHP Vulnerabilities We are aware of the recently disclosed critical PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619). Eduphoria **does not** utilize PHP anywhere in our environment, systems, or codebase. Therefore, Eduphoria platforms have zero exposure to these vulnerabilities, and no action is required by our districts. If you have any questions, please email [support@eduphoria.net](mailto:support@eduphoria.net). ### Aware - **Now Available -** 2026 STAAR Released Items and Prebuilt Tests with content clarifiers - **September 29, 2026 -** LockDown Browser updates now available [**LockDown Browser Update Windows 2.1.6.02, Mac 2.1.6.00: September 29, 2026**](/v1/docs/lockdown-browser-update) ## General Updates ### Eduphoria Remote Roster Tool District administrators can now access an updated version of the Remote Roster Tool. Details on installing the tool are available [here](https://support.eduphoria.net/docs/setting-up-the-remote-roster-tool-version-3). ### Increased caller security protocol Starting January 12, 2026, we are implementing a new process for phone support. When calling Eduphoria Support, please have access to the email address associated with your Eduphoria account. For full details on this change, please read the official [announcement](https://us9.campaign-archive.com/?u=5267eeeb32360316b5d221357&id=123e9e6122). ### A new Knowledge Base has arrived! - Learn more about the [key features and enhancements](/v1/docs/welcome-to-the-new-knowledge-base) that’ll help you find the information you need! - The Contact Support link at the top of our Knowledge Base now takes you to the new and improved experience, designed to help you find answers faster than ever. Be on the look out for additional improvements to the Knowledge Base in the coming months as we continue to enhance your Eduphoria experience! ## Training and Services - Looking for free teacher training on Aware, Strive, and **Beacon**? Visit [teachers.eduphoria.net](http://Teachers.eduphoria.net). **New units include Aware’s Multi-Test Analysis Post-Assessment Activities, and Beacon’s Lesson Planner!** - Interested in Training and time with the Eduphoria experts? Check out our [free webinars](/v1/docs/upcoming-webinars), [programming](/v1/docs/eduphoria-education-experience-services-for-district-and-campus-teams), or request additional information at training@eduphoria.net. > [!NOTE] > **Note:** This list includes issues that impact all districts and may not contain individual reports of issues impacting singular districts or schools. [More details about our update process](/v1/docs/eduphoria-software-update-process). *All times unless noted are CT.*