You can add outside technicians to assign tickets to vendors or record work provided by someone who works outside of the district.
Adding an Outside Technician
Select the Manage Outside Techs option on the Manage tab and then click Add a New Technician.
The wizard on the right walks you through setup for this outside technician.
Enter their first name, last name, and a contact email address.
Set the password for this user's account.
Once the outside technician is created, click on their name from the list of technicians to edit their Roles and Rights. Click on Edit User Information to view and share login information to your outside technicians.
Note: If your Helpdesk is hosted on a schoolobjects.com server, then your guests must login using "Guest:" before their email address.
