Create Custom Properties

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The Create Custom Properties section of the Manage tab allows you to create fields to track additional information for request types. 

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Adding a Custom Property

  1. Click Create Custom Properties.

  2. Click Add Custom Property.

  3. Complete fields for settings.

    1. Property Name – Name of the custom field.

    2. Description – A brief explanation of what information the custom field is used to track.

    3. Data Type – How the custom field’s user interface appears to end-users. Options include: text, number, decimal, currency, checkbox, phone number, option list, long text, date, and date and time.

    4. Matching F&E Property – Match a custom property to a data field in Facilities & Events.

  4. Click Save to add the custom field.

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Data Type

Choose a data type that is not limiting. Text works for numeric values. Only use number or decimal if you want to force the requestor to enter a numeric value. 

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Matching Type

Choose a data field from Facilities&Events to match tickets to items stored in F&E inventory.

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Remember to click Save after changing any information about a custom property.

Warning: Deleting a custom property removes all information connected to it. Be sure to back up any data collected by the custom field before deleting.