Add & Configure Custom Properties

Custom Properties create fields within request types to track additional information. 

Add Custom Property

• Click Create Custom Properties
• Click Add Custom Property
• Complete fields for settings
  • Property Name: Field name
  • Description: Description of field
  • Data Type: Type of data to be captured in the field
  • Matching F&E Property: Match a custom property to a data field in Facilities&Events.
• Click Save

Data Type:

• Choose a data type that is not limiting. Text works for numeric values. Only use number or decimal if you want to FORCE the requestor to enter a numeric value. 

Matching Type:

• Choose a data field from Facilities&Events to match tickets to items stored in F&E inventory.

Remember to click Save after changing any information about a custom property.

IMPORTANT NOTE: Deleting any custom property will remove any information connected to it.  Be VERY CAREFUL when deleting custom properties!