Once an evaluator and staff member both sign a document, even if one submits it as refused, the document is locked and cannot be edited. Documents cannot be unlocked.
Users must recreate the document as a new document and delete or remove the locked document. Only users with theAppraisal Administrator role can delete or remove documents.
There are two ways to delete or remove a signed document:
- Delete a signed document directly from the staff member’s evaluation process.
- Remove a signed document from the Settings menu.
Option 1: Deleting a Document
- Select Staff from the main menu.
- Select the staff member card.
- On the Evaluation Process tab, expand the appropriate container and select the document you want to delete.
- Click the Delete button.
Options 2: Remove from Settings
- Select Settings from the main menu.
- Select Evaluation Setup.
- On the Evaluation Setup screen, select General Options.
- Select the Document Removal tab.
- Search for the appropriate staff member under Select User.
- Choose the appropriate document(s), then select Remove Document.
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